Frequently Asked Questions

Find answers to common questions about SS EDU

Account & Registration

How do I create an account?
Click on "Get Started" or "Sign Up" button on our website. Fill in your name, email, phone number, and create a password. Your account will be created instantly and you can start learning right away.
Is registration free?
Yes! Creating an account on SS EDU is completely free. You can browse courses, access free content, and participate in daily practice tasks without any cost.
I forgot my password. How do I reset it?
Click on "Forgot Password" on the login page. Enter your registered email address, and we'll send you a reset link. Follow the instructions to create a new password.

Courses & Learning

How do I enroll in a course?
Browse our courses page, select the course you want, and click "Enroll Now". For free courses, you'll get instant access. For paid courses, complete the payment to unlock the content.
Are the courses aligned with NEET syllabus?
Yes! All our courses are designed by expert educators and strictly follow the latest NEET and JEE syllabus. Topics are comprehensive and regularly updated.
Do I get a certificate after completing a course?
Yes! After completing all lessons and passing the course test, you'll receive a certificate of completion that you can download and share.

Daily Tasks & Practice

What are daily tasks?
Daily tasks are practice questions assigned each day across Physics, Chemistry, Botany, and Zoology. Completing them helps you maintain your learning streak and earn coins.
How many questions do I need to answer daily?
The daily target varies by subject: Physics (10 questions), Chemistry (10 questions), Botany (5 questions), Zoology (5 questions). Total: 30 questions per day.

Payments

What payment methods do you accept?
We accept UPI payments through Google Pay, PhonePe, Paytm, and all major UPI apps. You can pay directly to our UPI ID: ssedu@okaxis.
How long until my course is activated after payment?
After payment submission, our team verifies the transaction within 2-6 hours. Once verified, your course is activated automatically.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.

Contact Support